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— COURSE DESCRIPTION
Behavioral Based Interviewing
Bad hires cost organizations an average of $15,000 per employee in recruitment, training, and lost productivity. Traditional interview questions like “Where do you see yourself in five years?” rarely predict actual job performance, leaving hiring managers to rely on gut feelings rather than evidence.
The totalView™ Behavioral Based Interviewing Toolkit is a comprehensive six-course bundle that transforms how your team conducts interviews. Behavioral interviewing focuses on past behavior as the best predictor of future performance, giving interviewers a structured framework to ask the right questions, evaluate responses objectively, and make data-driven hiring decisions.
This toolkit takes HR professionals, recruiters, and hiring managers from foundational concepts through advanced techniques—covering everything from crafting effective behavioral questions to navigating legal considerations and blending interview approaches. Learners gain a complete interviewing system they can apply immediately to conduct more professional, consistent, and revealing interviews.
Interested in saving? Add Behavioral Based Interviewing to a bundle. Learn more below.

— COURSE DETAILS
Behavioral Based Interviewing Toolkit
Interviewing is a skill, and poor interviewing skills can lead to poor hiring decisions and costly turnover. It takes quality instruction and lots of practice to truly become an expert. With our totalView™ Behavioral Based Interview Toolkit, you’ll learn the OMNIview patented “Behavior Based Interviewing” approach, which is the most complete interviewing process in the world.
Behavioral based interviewing allows you to structure both behavioral interview questions AND the many other critical non-behavioral questions you need to have answered to truly assess a candidate’s “fit”.
The set of six courses is designed for Human Resources, Recruiting, Training and Development, and Line Leaders. The totalView interview Toolkit takes approximately 3-3.5 hours to complete both the online course section and the on-the-job exercise. Each learner is licensed for all 6 courses in the toolkit.
This behavioral interview training helps you build the skills needed to successfully interview for fit and get a totalView™ of the candidate. With six courses covering six topic areas, interviewers and hiring managers now have the tools they need to be successful.
The following six courses make up the totalView™ e-learning Toolkit.
Behavioral Based Interviewing Basics
- Discover what interviewers must do to make a good hiring decision.
- Building our skills to conduct behavioral interviews will help us make the best hiring decision.
- In this course you’ll learn about the fundamentals required for behavioral interviewing.
Recognizing Behavior Responses
- Learn how to conduct behavioral based interviewing for a behavioral response.
- While all types of interview questions can provide valuable information, behavioral description questions are far superior for predicting job success. The best strategy for maximizing the results from a pre-employment interview is to use the Blended Interview™.
- This course will teach you how to conduct a successful Blended Interview™ using behavioral descriptive questions, enabling you to ask the right questions, get the right information, and make the best hiring decision.
Evaluating Candidate Responses
- Find out how to evaluate candidate responses from behavioral based interviewing.
- In order to hire the right person for any job, you must be able to accurately and effectively rate their skills and capabilities during the interview process. Using behavior based questions and good follow-up questions can help you gather the information you need to evaluate competencies.
- This course will build your skills and capabilities to evaluate candidate responses to make great hiring decisions.
Conducting Professional Interviews
- Build your skills to conduct effective behavioral based interviews.
- There are five key steps for conducting a behavioral based interview. This course will review each of these steps and help you prepare for your next interview. When you take the time to prepare for an interview, you will be better equipped to apply these essential techniques and conduct a more successful interview.
The Blended Interview Process
- Learn how to truly assess a candidate’s fit for the position.
- The Blended Interview™ is a patterned, yet flexible interview that elicits the varieties of information needed to make an informed selection decision. And even though non-behavioral questions can be helpful in gathering information, Behavioral Description Questions provide the richest, most useful information to assess a candidate’s fit for a role.
- For this course, you will pull together all the information you’ve learned so far and focus your energy towards conducting effective Blended Interviews™.
The Legal Aspects of Interviewing
- Understand what you need to know from a legal perspective when interviewing candidates.
- Interviewing brings legal responsibilities. It’s up to you and your organization to make hiring and promotion decisions based on a fair and legally credible system. Interviewing is subject to both state and federal laws that define legal and illegal practices across all aspects of hiring. It is important to check for any state hiring regulations that might apply.
- This course will present the information you need on these main federal regulations, as well as guidance for your interview questions. Use this information as you plan each interview you’ll conduct.
Our behavioral based interview training is here to help you hire the best fits for your team and get the most out of your employees.
The training focuses on helping interviewers gather more meaningful information from candidates and make better-informed hiring decisions. Learners develop skills for creating effective behavioral questions, recognizing useful responses, asking appropriate follow-up questions, evaluating competencies and job fit, and conducting interviews using a structured and legally responsible process.
This toolkit is designed for anyone responsible for interviewing, evaluating, or selecting job candidates. It is particularly valuable for organizations that want a more consistent interviewing process, stronger hiring decisions, and greater confidence among managers participating in recruitment and selection.
Best suited for:
- Human resources professionals
- Recruiters and talent acquisition teams
- Hiring managers
- Department managers
- Supervisors and team leaders
- Training and development professionals
- Small-business owners
- Operations managers
- Executives involved in hiring
- Employees serving on interview panels
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Crystal-clear learning objectives set expectations up front and guide learners through the course—so they stay focused, understand what matters most, and finish with confidence.
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Engaging Videos and Professional Narration bring content to life with dynamic visuals and natural-sounding audio—making training more interactive, modern, and easier to absorb.
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Guided, step-by-step navigation keeps learners on track and ensures every required section is completed—supporting consistency and better compliance outcomes.
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Smart bookmarking automatically saves progress so learners can pick up exactly where they left off—no rewatching or hunting for their last page.
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Built-in practice that sticks with non-graded knowledge checks, scenarios, and exercises that reinforce key concepts and strengthen retention without pressure.
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Randomized final assessments pulled from a question bank to keep testing fair, consistent, and resistant to answer-sharing—while still measuring the right learning outcomes.
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Flexible LMS Integration Options SCORM-compliant courses work seamlessly with your existing LMS. Alternatively, use our enterprise-level Workplace LMS designed specifically for healthcare compliance training.
— CERTIFICATE & COMPLIANCE
Proven Professional Development
Upon successful completion of all six courses, learners receive an official certificate of completion demonstrating their mastery of behavioral interviewing techniques.
Each course includes knowledge checks and practical exercises to ensure comprehension. The on-the-job exercise provides hands-on application, giving learners confidence to conduct behavioral interviews immediately.
Supports Compliance With:
- EEOC guidelines for fair and consistent hiring practices
- ADA requirements for interview accommodations
- Best practices for legally defensible hiring decisions
- Documentation standards for selection processes
- Organizational diversity and inclusion initiatives

— CUSTOM & PREMADE BUNDLES
Save More When You Bundle
Buying courses together is almost always smarter than buying one at a time. We offer two ways to do it.
Pre-Made Bundles
Our most popular course combinations, packaged at a discount off individual pricing — ready to purchase instantly.
- Healthcare Compliance Ultimate – 23 Course Bundle
- Healthcare Compliance Complete – 14 Course Bundle
- Healthcare Compliance Essentials – 7 Course Bundle
- Healthcare Compliance Complete: Texas – 14 Course Bundle
- Healthcare Compliance Essentials: Texas -7 Course Bundle
- OSHA Essentials – 5 Course Bundle
- Hand Hygiene & Infection Control – 3 Course Bundle
- HIPAA BA & Medicare: Fraud & Abuse – 2 Course Bundle
- HIPAA CE & Medicare: Fraud & Abuse – 2 Course Bundle


