Remote Leadership Training
Leading remote employees is now a fact of life. Over 80% of teams and 90% of projects have at least one member not physically located with the rest of the group. In addition, a recent study from GlobalWorkplaceAnalytics.com showed that the number of employees who telecommute more than one day per week increased over 79% from 2005 to 2012.
While the principles of effective leadership and team management haven’t changed, maintaining peak performance and keeping employees engaged when separated by miles, time zones and culture is a tall task for any manager or organization. This remote leadership training toolkit will give your managers the skills to effectively lead their employees who work remotely.
The following courses make up the Remote Leadership Toolkit.
Find out what’s unique about leading within the virtual environment.
You’re a remote leader—welcome to the club. You are part of a growing group of leaders tasked with managing and leading individuals across the country and around the world. That sounds like a big task, and it is. Whether you’re in the same building or not, leadership is complex. What’s critical to remember is that you’re a leader first.
No matter where you are, you must connect employees to the company vision, provide direction and coaching, inspire and motivate, create strong work goals, and so on. Leadership is complicated, and as a virtual leader, you have the added challenge of needing to perform your leadership role and responsibilities by working through and with technology. The good news is there are a number of best practices and techniques you can implement to maximize the technology, thus turning a virtual work environment from a challenging environment into one that is engaging, energizing and gets work done.
By completing this course, you will find out what’s unique about leading within the virtual environment.
Know what additional leadership actions are a must when leading others remotely.
Issues such as working with remote technology, managing various work schedules, and coordinating time zones are all part of leading a virtual team. And while each of these elements is vital to your success, it’s easy to get lost in the virtual aspects of managing your team, and thus lose sight of what’s really most important—your leadership. First and foremost you are a leader, and as a leader you are responsible for managing, directing and coaching each person to perform at the highest level. Now whether you do this from the same office building or not, is in some ways, an afterthought. Of course that doesn’t mean leading a virtual team is easy; there are certainly some unique challenges involved. However, it does mean you must always remember your leadership comes first—the virtual part comes second.
By completing this course, you will know what additional leadership actions are a must when leading others remotely.
Shift your mindset to successfully build trust and lead others in the virtual environment.
One of the most important aspects of leading others is building trust. Trust sets the tone for any working relationship and creates the environment for great work to flow. When trust is present, leaders know their employees are working hard to achieve their goals and objectives, while at the same time employees know their leader believes in them to do the job they were hired to do—without the need to continually check in and monitor progress. When trust does not exist, leaders are weary, and are not sure if their employees are doing what they’re supposed to do. So leaders call and email, and call again. Yet constant phone calls and emails to monitor progress wear employees down. This lack of trust hurts work relationships as well as performance because employees are left to question every decision they make, and are not free to do their work in the way they think is best.
By completing this course, you will learn how to shift your mindset to successfully build trust and lead others in the virtual environment.
Understand the challenges and obstacles managers face when leading remote teams.
As a leader of a remote team, it is essential you make a conscious effort to create opportunities for your team to get to know each other. Without the benefit of daily face-to-face interactions, your team does not have the opportunities that would naturally occur if everyone were working together in the same location—that is, to get to know each other and build strong working relationships. Therefore, you must take the lead to create as many opportunities as possible to help your team get to know each other personally, as well as learn about each other’s work responsibilities, skills and capabilities.
By completing this course, you will understand the challenges and obstacles managers face when leading remote teams.
Identify what’s required to build trust and communication with your team.
Without the benefit of being in the same location or seeing each other regularly, it can be a challenge to create the level of trust required for team success. However, with strong leadership and purposeful action, you can create the team environment required for your virtual team to deliver great results. There are three core elements impacting trust on any team, whether it’s virtual or not. However, as a virtual team, building trust remotely does create a bigger challenge.
By completing this course, you will be able to identify what’s required to build trust and communication with your team.
Increase your ability to use the tools available to manage others remotely.
Today, a majority of our communication is mediated by technology, which of course is definitely true when working within a virtual team. As you know, when you work virtually, technology is an integrated part of getting work done, including how we talk to and interact with each other. Therefore, it’s essential you and your team clearly know what technology is available to you, as well as know how to use it. Of course actually using it is helpful too. As a leader, your role in the use of technology is essential. As Wayne mentioned in the Introduction video, the number one reason technology is successfully adopted or not, is due to whether the team’s leader actively uses the technology. So what you do matters, and it matters a lot.
By completing this course, you will increase your ability to use the tools available to manage others remotely.