Don’t worry – your progress is automatically saved, and you won’t lose your work.
Here’s exactly what happens:
1. Automatic Progress Saving Our platform saves your progress continuously as you move through a course. If your internet connection drops:
- Everything you completed before the disconnection is saved
- You won’t have to start the course over
- Your quiz answers are preserved
- Video progress is recorded
2. When You Reconnect Simply log back in and click “Resume Course.” You’ll pick up right where you left off – on the same page, section, or video you were viewing.
3. No Lost Time You don’t lose credit for the time you spent training. If you completed 15 minutes of a 30-minute course before losing connection, those 15 minutes are saved.
How often does it save? Progress is saved automatically:
- After completing each page or section
- After answering each quiz question
- Every few minutes during video playback
- Whenever you navigate to a new screen
What if I’m in the middle of a quiz?
- Already-answered questions are saved
- You’ll resume with the next unanswered question
- No need to re-answer what you already completed
What if I’m watching a video?
- Video progress is saved at regular intervals
- You’ll resume from the last saved checkpoint (typically within 30-60 seconds of where you were)
- You won’t have to rewatch the entire video
Best practices to avoid issues: ✓ Use a stable WiFi connection when possible ✓ If on cellular data, ensure good signal strength ✓ Don’t close your browser tab during a quiz ✓ Wait for the “Progress Saved” indicator before closing
Connection drops frequently? If you have an unstable internet connection:
- Complete courses in shorter sessions
- Take breaks between sections to ensure progress is saved
- Use WiFi instead of cellular data when available
- Download any course materials ahead of time if available
The bottom line: Losing your connection is an inconvenience, not a disaster. Your work is saved, and you can continue right where you stopped.
