Whether you’re looking for the right course, need help with your LMS, or want to know more about pricing and implementation, you’ll find clear answers here. Can’t find what you need? Our team is ready to help—just reach out.
FAQs Categories
Getting help is simple – we’re just a phone call or email away.
Call Us đź“ž 866-571-4859 Monday-Friday, 8:00 am – 5:00 pm EST.
When you call, you’ll speak with a real person who knows our platform and can help you immediately. No phone trees, no automated menus – just direct access to someone who wants to solve your problem.
Email Us ✉️ info@evolveelearning.com
Send us your question anytime. We typically respond within the hour during business hours, often much faster. Email is great for:
- Questions that aren’t urgent
- Issues that require screenshots or attachments
- When you prefer written explanations
- After-hours inquiries (we’ll respond next business day)
What makes our support different:
- You get real people who care, not a script-reading call center
- We actually know our product (because we use it every day)
- We stay with you until your issue is resolved
- No ticket numbers or case IDs to track
Customer Support & Sales: Monday – Friday: 9:00 AM – 5:00 PM EST (Saturday – Sunday: Closed)
Platform Access: 24/7/365 – Your employees can access courses and complete training anytime, day or night, including weekends and holidays.
Email Support: While our phone lines operate during business hours, you can email us anytime at info@evolveelearning.com. We’ll respond ASAP during our next business day.
After-Hours Support:
- Email: Send your question anytime – we’ll respond first thing the next business day
- Emergency Issues: For critical system problems, email info@evolveelearning, and we’ll respond as quickly as possible
Observed Holidays: We’re closed on major U.S. holidays, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. We’ll notify you in advance of any holiday closures.
Our training platform works on virtually any device with an internet connection and a modern web browser. Your employees can train wherever and however is most convenient for them.
âś“ Desktop & Laptop Computers
- Windows PC (Windows 10 or newer)
- Mac (macOS 10.13 or newer)
- Chromebook
- Linux systems
âś“ Tablets
- iPad (iOS 12 or newer)
- Android tablets (Android 8.0 or newer)
- Microsoft Surface and other Windows tablets
- Amazon Fire tablets
âś“ Smartphones
- iPhone (iOS 12 or newer)
- Android phones (Android 8.0 or newer)
âś“ Supported Browsers
- Google Chrome (recommended)
- Safari
- Microsoft Edge
- Firefox
- Opera
What you need:
- Internet connection (WiFi or cellular data)
- Modern web browser (updated within the last 2 years)
- That’s it! No downloads, apps, or special software required
Screen size recommendation: While our platform works on any screen size, we recommend a minimum screen size of 7 inches (tablet-sized) for the best learning experience. Courses are readable on smartphones, but larger screens provide a more comfortable viewing experience.
What about older devices? As long as your device can run a current web browser, it should work fine. We recommend updating to the latest browser version for the best experience and security.
Switch devices mid-course? No problem! Start a course on your desktop at work, continue on your tablet at home, and finish on your phone during your commute. Progress is saved automatically and syncs across all devices.
Is the platform mobile-friendly?
Absolutely! Our platform is fully optimized for mobile devices.
We designed our training platform with mobile users in mind from day one. Whether your employees are using smartphones or tablets, they get a complete, seamless training experience.
What “mobile-friendly” means for our platform:
âś“ Responsive Design The interface automatically adapts to any screen size – from small smartphones to large tablets. Content is readable, buttons are tappable, and navigation is intuitive on every device.
âś“ Touch-Optimized Every element is designed for touch interaction. No tiny buttons or links that are impossible to tap on a phone screen.
âś“ Fast Loading Optimized for mobile networks so courses load quickly even on cellular data, not just WiFi.
âś“ Works in Mobile Browsers No app download needed – works perfectly in Safari, Chrome, or any mobile browser.
âś“ Portrait or Landscape Automatically adjusts whether you hold your phone vertically or horizontally.
âś“ Full Functionality Everything employees can do on a desktop, they can do on mobile:
- Take courses and watch videos
- Complete quizzes and assessments
- Earn and download certificates
- Track their progress
- Access their training history
Administrator mobile access too: Managers and administrators can also use mobile devices to:
- Enroll employees
- Assign courses
- Check completion status
- View reports
- Manage accounts
Why this matters:
Many employees prefer training on mobile devices because they can:
- Train during commutes or breaks
- Complete courses from home on their couch
- Fit training into their schedule more easily
- Use devices they’re already comfortable with
The result? Higher completion rates and less resistance to training.
No compromise on quality: Mobile-friendly doesn’t mean “limited version.” Your employees get the full training experience with the same engaging content, just optimized for smaller screens.
Don’t worry – your progress is automatically saved, and you won’t lose your work.
Here’s exactly what happens:
1. Automatic Progress Saving Our platform saves your progress continuously as you move through a course. If your internet connection drops:
- Everything you completed before the disconnection is saved
- You won’t have to start the course over
- Your quiz answers are preserved
- Video progress is recorded
2. When You Reconnect Simply log back in and click “Resume Course.” You’ll pick up right where you left off – on the same page, section, or video you were viewing.
3. No Lost Time You don’t lose credit for the time you spent training. If you completed 15 minutes of a 30-minute course before losing connection, those 15 minutes are saved.
How often does it save? Progress is saved automatically:
- After completing each page or section
- After answering each quiz question
- Every few minutes during video playback
- Whenever you navigate to a new screen
What if I’m in the middle of a quiz?
- Already-answered questions are saved
- You’ll resume with the next unanswered question
- No need to re-answer what you already completed
What if I’m watching a video?
- Video progress is saved at regular intervals
- You’ll resume from the last saved checkpoint (typically within 30-60 seconds of where you were)
- You won’t have to rewatch the entire video
Best practices to avoid issues: âś“ Use a stable WiFi connection when possible âś“ If on cellular data, ensure good signal strength âś“ Don’t close your browser tab during a quiz âś“ Wait for the “Progress Saved” indicator before closing
Connection drops frequently? If you have an unstable internet connection:
- Complete courses in shorter sessions
- Take breaks between sections to ensure progress is saved
- Use WiFi instead of cellular data when available
- Download any course materials ahead of time if available
The bottom line: Losing your connection is an inconvenience, not a disaster. Your work is saved, and you can continue right where you stopped.
What learning management system (LMS) do you use?
Evolve e-Learning is powered by Moodle, the world’s most widely-used open-source learning management system.
We’ve partnered with Moodle to provide a robust, reliable platform that’s been proven by millions of users worldwide – then customized it specifically for compliance training to make it simple and effective for your organization.
Why Moodle?
Proven & Trusted
- Used by over 300 million learners worldwide
- Powers training for Fortune 500 companies, universities, and government agencies
- 20+ years of continuous development and improvement
- Rock-solid stability and security
Open-Source Advantage
- Continuously improved by a global community of developers
- No vendor lock-in or proprietary limitations
- Regular security updates and enhancements
- Proven, audited codebase
Enterprise-Grade Reliability
- 99.9% uptime guarantee
- Scalable from 5 to 50,000+ users
- Bank-level security standards
- GDPR and data privacy compliant
How we’ve optimized Moodle for compliance training:
While Moodle is incredibly powerful, it can be complex for organizations that simply need straightforward compliance training. That’s where Evolve comes in:
âś“ Simplified Interface We’ve streamlined Moodle’s interface to focus on what compliance training requires – no unnecessary complexity or confusing options.
âś“ Compliance-Focused Features
- Easy employee enrollment and course assignment
- Automatic certification and expiration tracking
- One-click audit reports
- Deadline reminders and notifications
- Instant certificate generation
âś“ Pre-Loaded Course Library Our OSHA, HIPAA, harassment prevention, and other compliance courses come ready to use – no course building required.
âś“ Mobile Optimization We’ve enhanced Moodle’s mobile experience to ensure seamless training on smartphones and tablets.
âś“ Expert Support Our team knows Moodle inside and out. When you need help, you get experts who understand both the platform and compliance training.
The best of both worlds:
- Enterprise-grade platform (Moodle’s proven technology)
- Simple user experience (Evolve’s compliance-focused optimization)
- Expert support (Our team’s guidance and assistance)
- Professional content (Our pre-built compliance courses)
You get Moodle’s power without Moodle’s complexity.
What this means for you:
âś“ Reliable technology you can trust for critical compliance training âś“ Scalable platform that grows with your organization âś“ Secure system meeting the highest data protection standards âś“ Proven track record used by millions worldwide âś“ Regular improvements from continuous Moodle development âś“ No vendor lock-in – your data is portable if you ever need it
Technical users will appreciate: Moodle’s extensive API, integration capabilities, and customization options.
Non-technical users will appreciate: Our simplified interface that makes Moodle easy to use without training.
Yes! Our courses are available in SCORM format, which works with virtually any modern learning management system.
SCORM (Sharable Content Object Reference Model) is the universal standard for e-learning content. If your LMS supports SCORM – and nearly all of them do – you can seamlessly integrate our courses into your existing platform.
How it works:
1. Choose Your Courses Select the compliance training courses you need (OSHA, HIPAA, harassment prevention, etc.)
2. Receive SCORM Packages We provide your courses as SCORM files (ZIP packages) that are ready to upload
3. Upload to Your LMS Import the SCORM packages into your existing LMS just like any other course content
4. Deploy to Your Team Assign courses to employees through your LMS as you normally would
What’s included in SCORM packages: âś“ Complete course content (videos, interactive elements, quizzes) âś“ Progress tracking functionality âś“ Quiz scoring and completion data âś“ Certificate generation capability âś“ All course materials and resources
Compatible with popular LMS platforms:
- Moodle
- Canvas
- Blackboard
- Brightspace/D2L
- Cornerstone OnDemand
- SAP SuccessFactors
- Adobe Captivate Prime
- TalentLMS
- Docebo
- Absorb LMS
- And virtually any SCORM-compliant LMS
SCORM versions available:
- SCORM 1.2 (maximum compatibility)
- SCORM 2004 (advanced features)
- xAPI/Tin Can (next-generation tracking)
What your LMS will track:
- Course completion status
- Quiz scores and pass/fail results
- Time spent in training
- Individual module/section progress
- Number of attempts
- Completion dates
Benefits of integrating with your existing LMS:
Centralized Training Management Keep all employee training in one place – your existing system
Familiar Interface Employees use the same LMS they already know
Unified Reporting Compliance training appears alongside other training in your reports
Single Sign-On No separate login required – employees access through your LMS
Existing Workflows Use your established enrollment, notification, and reporting processes
IT Integration Leverage your existing HRIS, SSO, and system integrations
Two delivery options:
Option 1: SCORM Integration (Keep Your LMS)
- Purchase courses as SCORM packages
- Upload to your existing LMS
- Manage everything through your platform
- One-time or subscription pricing available
Option 2: Use Evolve’s Platform
- Access our Moodle-powered LMS
- No SCORM packaging needed
- We handle all technical aspects
- Full platform included with subscription
Which option is right for you?
Choose SCORM Integration if: âś“ You have an existing LMS you want to keep using âś“ You need courses to appear alongside other internal training âś“ You have IT resources to manage SCORM uploads âś“ You want centralized reporting across all training
Choose Evolve’s Platform if: âś“ You don’t have an existing LMS or want to replace it âś“ You want the simplest possible solution âś“ You prefer we handle all technical aspects âś“ You want pre-configured compliance-specific features
Implementation support:
Technical Assistance
- SCORM package delivery and documentation
- LMS upload instructions and best practices
- Troubleshooting support for integration issues
- Testing and validation assistance
Training & Resources
- Admin training on managing SCORM content
- User guides and documentation
- Video tutorials for common LMS platforms
- Ongoing technical support
Common questions answered:
Will certificates work in our LMS? Yes – certificates can be generated within your LMS or through our system, depending on your preference.
Can we customize the courses? SCORM packages are typically standardized, but we can discuss custom content development for larger deployments.
How are updates handled? When courses are updated (regulatory changes, etc.), you receive new SCORM packages to replace the old versions.
What if our LMS doesn’t support SCORM? This is very rare, but contact us to discuss alternative integration methods or consider using our platform.
Pricing for SCORM packages: Contact us for pricing – we offer flexible options including one-time purchases, annual licenses, and subscription models depending on your needs.
No! Everything runs directly in your web browser – no downloads, no installations, no software required.
All you need is: âś“ An internet connection (WiFi or cellular data) âś“ A web browser (Chrome, Safari, Firefox, or Edge) âś“ That’s it!
How it works:
For Employees Taking Courses:
- Click the login link or go to our website
- Enter username and password
- Start training immediately
- Complete courses right in the browser
- Download certificates when finished
No downloads. No waiting. No technical barriers.
Why this matters:
Instant Access Click a link and start training within seconds. No download time, no installation process, no approval needed.
No IT Headaches
- No software to install on company computers
- No administrative rights required
- No compatibility issues to troubleshoot
- No updates to manage
- No security concerns about downloaded programs
Works on Any Device Because nothing is installed, you can train on:
- Work computers (even with restricted permissions)
- Personal laptops at home
- Smartphones and tablets
- Shared computers
- Library or public computers (just log out when done)
Perfect for BYOD (Bring Your Own Device) Since nothing gets installed, employees can safely train on personal devices without any corporate software on their phones or tablets.
Privacy-Friendly When you log out and close the browser, no trace remains. Perfect for personal devices or shared computers.
No Storage Space Needed Doesn’t take up space on your device’s hard drive or memory. Everything runs from our cloud servers.
Always Up-to-Date Because the platform runs in your browser, you automatically get the latest version every time you log in. No “please update your software” messages.
What about course materials?
Online Access: All course content (videos, documents, interactive elements) is accessed online through the browser.
Optional Downloads: Some courses include downloadable resources (PDFs, checklists, reference guides) that you can save if you want, but this is optional.
Certificates: Certificates are generated online and can be downloaded as PDFs, printed, or emailed. No special software needed to view or save them.
Common concerns addressed:
“What if I close my browser?” Your progress is saved automatically. Log back in and continue where you left off.
“Is it safe without downloading anything?” Yes! Browser-based training is actually more secure than downloaded software because nothing is installed on your device.
“Will my IT department allow this?” Almost always yes, because it’s just a website. If you can browse the internet, you can access our training.
“What about pop-up blockers or firewalls?” Our platform works within normal browser security settings. No special configurations needed in most cases.
“Can I use it on a company computer with restricted access?” Yes! Since nothing is installed, it works even on computers where you can’t install software.
Technical note: Our platform uses HTML5 technology, which is built into all modern web browsers. This means full functionality without any plugins, add-ons, or downloads.
The bottom line: If you can check email or browse websites, you can take our training courses. It really is that simple.
No – but our browser-based platform does everything an app does (and more).
Feature Comparison:
| Feature | Native Mobile App | Our Browser Platform |
|---|---|---|
| Works on phones | âś“ Yes | âś“ Yes |
| Touch-optimized interface | âś“ Yes | âś“ Yes |
| Video playback | âś“ Yes | âś“ Yes |
| Progress tracking | âś“ Yes | âś“ Yes |
| Take quizzes | âś“ Yes | âś“ Yes |
| Download certificates | âś“ Yes | âś“ Yes |
| Offline access | âś“ Sometimes | âś— Requires internet |
| Requires download | âś— Yes (50-200 MB) | âś“ No (0 MB) |
| Requires app updates | âś— Yes (frequent) | âś“ No (automatic) |
| Works on all devices | âś— iOS or Android only | âś“ Any device |
| Storage space needed | âś— Significant | âś“ None |
| Instant access | âś— Must install first | âś“ Yes |
| App permissions required | âś— Often many | âś“ None |
| Privacy-friendly for BYOD | âś— Corporate app on personal phone | âś“ Nothing installed |
| IT restrictions | âś— Often blocked | âś“ Rarely an issue |
What you’re NOT missing:
❌ No app download wait time ❌ No app updates to install ❌ No storage space consumed ❌ No app permissions to grant ❌ No version compatibility issues ❌ No app-specific bugs ❌ No separate apps for iPhone vs. Android
What you ARE getting:
âś… Identical mobile functionality âś… Optimized for touch screens âś… Works on all mobile devices âś… Faster to access âś… More secure âś… More privacy-friendly âś… Universal compatibility
You get the mobile training experience without the mobile app headaches.
Yes—compliance training is not optional for most employees. Whether you need specific compliance training depends on three factors: federal regulations that apply to your role, state laws where you work, and your employer’s industry.
Federally Mandated Compliance Training:
Many compliance training requirements come from federal agencies and apply to all U.S. employers:
- OSHA Safety Training: Required for all employees exposed to workplace hazards. The Occupational Safety and Health Administration mandates specific training for topics like hazard communication, bloodborne pathogens, personal protective equipment, and emergency procedures. Frequency: Annual or when job duties change.
- HIPAA Training for Healthcare Workers: Required for all employees at hospitals, medical practices, health insurance companies, and business associates who handle protected health information (PHI). Frequency: At hire and annually thereafter.
- Anti-Harassment Training: While not federally mandated nationwide, the EEOC strongly recommends harassment prevention training as a best practice for all employers. Frequency: Every 1-2 years.
State-Mandated Compliance Training:
Many states have additional requirements beyond federal law:
- California: Requires harassment prevention training for all employers with 5+ employees
- New York: Requires annual harassment training for all employees
- Connecticut, Delaware, Illinois, Maine: Each have specific harassment training mandates
- State-specific OSHA plans: Some states have additional safety training requirements
Industry-Specific Compliance Training:
Certain industries face additional regulatory requirements:
- Healthcare: HIPAA, OSHA bloodborne pathogens, infection control, patient rights
- Construction: OSHA construction standards, fall protection, scaffolding safety
- Manufacturing: Machine guarding, lockout/tagout, hazardous materials
- Financial Services: Anti-money laundering, data security, privacy regulations
- Education: FERPA training for student record privacy
Legal Consequences of Skipping Required Training:
Failing to complete mandatory compliance training creates serious risks:
- Your employer faces OSHA penalties up to $156,259 per willful violation
- HIPAA violations can cost your organization $100 to $50,000+ per incident
- You personally may face disciplinary action or termination
- In serious cases, you could be held personally liable for violations
- Your employer’s defense against lawsuits may be compromised without proof of training
Why Even “Optional” Training Matters:
Some compliance training isn’t legally required but is critical for workplace safety and your career protection. Evolve recommends completing all assigned training because:
- It protects you from unknowingly violating policies
- It documents your good-faith effort to follow rules
- It gives you knowledge to recognize and report problems
- It demonstrates professionalism and accountability
Evolve’s compliance training platform clearly labels which courses are legally required vs. recommended for your role, state, and industry. Our compliance specialists can also help your organization conduct a training needs assessment to identify exactly which compliance training programs your workforce needs.
Evolve e-Learning Solutions is a leading provider of online compliance training courses designed to help organizations of all sizes meet federal, state, and industry-specific regulatory requirements. Founded to make high-quality compliance training accessible and affordable, we serve thousands of businesses nationwide across healthcare, manufacturing, hospitality, retail, and many other industries.
Our comprehensive course library includes:
- OSHA safety training and certification courses
- HIPAA privacy and security training for healthcare organizations
- Workplace harassment and discrimination prevention training
- Bloodborne pathogens and infection control training
- Business skills and professional development courses
What sets us apart is our commitment to making compliance training simple and effective. Our courses are:
- Accessible anywhere: Train on any device – desktop, tablet, or smartphone
- Self-paced: Employees complete training on their own schedule, with progress saved automatically
- Engaging: Interactive content with real-world scenarios, not boring slide presentations
- Compliant: Courses meet or exceed federal and state requirements
- Trackable: Easy-to-use dashboard shows completion status, generates reports for audits, and sends automatic reminders
Whether you have 5 employees or 5,000, Evolve e-Learning provides the training solutions you need to keep your workforce compliant, safe, and informed.
Requirements vary significantly by industry, location, and workforce size. Here are the most common mandates:
- Harassment prevention: Required in CA, CT, DE, IL, ME, NY, and others—typically every 1-2 years
- OSHA safety: Required for all employers, with specific trainings for construction, healthcare, manufacturing, and general industry
- HIPAA: Required for all healthcare organizations and their business associates who handle protected health information
- Bloodborne pathogens: Required for employees with occupational exposure to blood or bodily fluids
- FERPA: Required for educational institutions handling student records
Evolve’s compliance specialists can help you identify exactly which trainings your organization needs based on your industry, headcount, and operating locations. We stay current on changing regulations so you don’t have to.
Evolve e-Learning works for organizations of every size:
Small Businesses (1-50 employees) Many of our clients are small businesses that need professional compliance training without enterprise-level costs. Solo practitioners, small medical offices, local restaurants, and independent contractors all use our platform to meet their training obligations affordably.
Mid-Size Companies (50-500 employees) Growing organizations appreciate our scalability and management features. You can easily onboard new employees, manage training across departments, and generate compliance reports for your entire workforce.
Large Enterprises (500+ employees) Large organizations across healthcare systems, retail chains, manufacturing facilities, and corporate environments use Evolve to standardize training across multiple locations while maintaining centralized tracking and reporting.
We serve businesses across virtually every industry – from healthcare and construction to retail, hospitality, professional services, and beyond. If your team needs compliance training, we can help.
The consequences of non-compliance can be severe and include:
Financial penalties:
- OSHA violations: $15,625 per violation (up to $156,259 for willful violations)
- HIPAA violations: $100 to $50,000+ per violation, with annual maximums of $1.5 million
- State harassment law violations: Varies, but can reach hundreds of thousands in settlements
Operational impacts:
- Legal fees and settlement costs
- Increased insurance premiums
- Work stoppages during investigations
- Damage to reputation and employer brand
- Difficulty recruiting and retaining talent
Personal liability:
- Individual managers can face criminal charges
- Board members may face shareholder lawsuits
- Professional license revocation in regulated industries
Investing in quality compliance training is significantly less expensive than dealing with violations.
While many companies offer online compliance training, Evolve e-Learning stands out in several key ways:
Affordable, Transparent Pricing We believe compliance training shouldn’t break the bank. Our straightforward pricing means no hidden fees, no per-course charges, and no surprises. Small businesses get the same quality training as large enterprises, just scaled to their needs and budget.
Truly Engaging Content Our courses aren’t just slides with a voiceover. We use real-world scenarios, interactive elements, and practical examples that keep employees engaged and help them retain what they learn. Training should be effective, not just a box to check.
Built for Ease of Use Both administrators and employees find our platform intuitive from day one. No lengthy training required, no confusing dashboards – just simple, straightforward access to the courses and reports you need.
Responsive Customer Support When you have a question, you get a real person who actually wants to help – not a chatbot or a ticket system where your issue disappears. We’re here to make your training program successful.
Expertise You Can Trust Our courses are developed by compliance experts who understand both the regulatory requirements and the real-world challenges you face. Content is regularly updated to reflect the latest laws and best practices.
Flexibility Without Compromise Mobile-friendly, self-paced training means your team can complete courses on their schedule, on any device – without sacrificing quality or compliance standards.
The bottom line? We focus on making compliance training simple, affordable, and effective so you can focus on running your business.
