Course Overview
Course Content
Course 1: An Introduction to Performance Development
Shifting from traditional review mindset to development mindset, viewing performance improvement as continual and ongoing process, moving beyond once-per-year events, creating informal and frequent conversations, mindset required for successful performance development
Course 2: The Performance Development Mindset
Differentiating performance development from performance reviews, focusing on developing employees vs. reviewing past performance, leadership role in performance development, building skills and confidence for effective conversations, achieving individual and organizational goals through development
Course 3: Getting Ready for Performance Development Conversations
Preparing for scheduled formal conversations, distinguishing ongoing informal vs. formal discussions, gathering performance data and examples, reviewing goals and objectives, planning conversation structure, preparation tools and techniques for successful discussions
Course 4: Conducting Performance Development Conversations
Conducting effective formal and informal performance conversations, creating development-focused dialogue, active listening techniques, asking powerful questions, setting development goals, action planning for growth, following up on development commitments
Course 5: Performance Development for Star Performers
Recognizing star performer characteristics (high performance, passion, continuous improvement), maintaining star performer engagement, providing appropriate challenges, preventing burnout, career development for top talent, retaining high performers through development
Course 6: Performance Development for Struggling Performers
Identifying underperformance early, understanding root causes of performance issues, addressing performance gaps constructively, creating performance improvement plans, providing support and resources, monitoring improvement progress, making necessary adjustments
Course 7: Performance Development for Remote Employees
Unique challenges of virtual performance conversations, maintaining leadership effectiveness remotely, using technology for performance discussions, building relationships across distance, documenting virtual conversations, ensuring remote employees receive equal development opportunities
Course 8: A New Supervisor’s First Performance Development Conversation
Overcoming first-time performance conversation anxiety, preparing thoroughly for first review, defining supervisory approach to performance, conducting positive first conversations, building foundation for ongoing development relationship, learning from first experience
Who This Course Is For

Certificate & Compliance
Upon successful completion of each course, learners receive an official certificate documenting their performance management training. The complete toolkit provides professional development credits approved by both SHRM (Society for Human Resource Management) and HRCI (HR Certification Institute).
Each course includes assessments that verify understanding of performance development principles, conversation techniques, and best practices for various employee situations. Certificates are generated immediately and can be downloaded or printed for professional development records.
Professional Development Recognition:
- 10 total PDCs/credits (1.25 per course × 8 courses)
- SHRM Professional Development Credits (PDCs)
- HRCI recertification credits
- Applicable to HR and management training requirements
- Supports professional development goals
- Enhances performance management competencies
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END THE ANNUAL REVIEW NIGHTMARE
Create Ongoing Development Conversations That Drive Results
Traditional performance reviews frustrate managers, fail to provide reliable data for HR, and leave employees dreading the process. This comprehensive 8-course toolkit transforms your performance management approach from dreaded annual events to valuable ongoing conversations that motivate employees, drive development, and achieve organizational results.
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