Course Overview

When an emergency strikes a healthcare facility, there’s no time to think—only time to act. The first minutes of a crisis determine whether people reach safety or face preventable harm. From fires and severe weather to active threats and hazardous material incidents, healthcare facilities face unique emergency challenges with vulnerable patients, complex buildings, and staff scattered across departments.

An emergency response plan provides the framework for life-saving action, but the plan only works if employees know their roles. Without training, even the best-written plan remains words on paper. Staff who don’t understand evacuation routes, protective action protocols, or communication procedures may delay response, endanger themselves and others, or create confusion during the critical moments when decisive action is essential.

This focused training course prepares healthcare employees to respond effectively to emergencies. Staff learn the purpose and key components of emergency response plans, distinguish between different emergency types and appropriate responses, recognize their individual responsibilities, understand life-saving actions for evacuation, shelter-in-place, and lockdown scenarios, and know how to access information and receive alerts during actual emergencies. The goal is ensuring every employee can take swift, appropriate action to protect themselves, patients, and visitors when emergencies occur.

Build a Safer, More Compliant Workplace

What You’ll Learn

Upon completing this course, your employees will be able to:

✓ Explain the purpose and elements of an emergency response plan and why training is essential

✓ Identify the three types of emergencies requiring evacuation, shelter-in-place, or lockdown responses

✓ Apply appropriate life-saving actions based on the specific type of emergency occurring

✓ Locate emergency information including evacuation routes, assembly points, and shelter locations

✓ Recognize notification and warning systems used to alert staff during emergencies

✓ Understand individual roles and responsibilities in executing emergency response procedures

✓ Follow proper communication procedures during emergencies to receive updates and report information

Course Content

Lesson 1: Introduction and Objectives

Importance of emergency preparedness in healthcare, statistics on emergency incidents in healthcare facilities, and why every employee must understand response procedures

Lesson 2: Emergency Response Plan

Purpose and legal requirements for emergency response planning, key components including evacuation procedures, communication systems, and roles/responsibilities, how plans address facility-specific considerations (patient populations, building layouts, equipment), plan accessibility and employee review requirements, and integration with community emergency services

Lesson 3: Types of Emergencies

Emergency classification system based on required protective actions: (1) Evacuation emergencies (fires, gas leaks, bomb threats, structural damage), (2) Shelter-in-place emergencies (severe weather, hazardous material releases, civil disturbances), (3) Lockdown emergencies (active threats, violent incidents, security breaches), recognizing which emergency type is occurring, and understanding why different emergencies require different responses

Lesson 4: Life-Saving Actions

Evacuation procedures (routes, patient movement, assembly points, accountability), shelter-in-place actions (safe locations, sealing areas, utilities management), lockdown protocols (securing doors, communication procedures, remaining concealed), alerting systems and how to recognize emergency notifications, communication during emergencies (who to contact, information to report), assisting patients with mobility or cognitive limitations, and when and how to return to normal operations

Who This Course Is For

👨‍⚕️ Clinical Healthcare Staff

Nurses, physicians, and therapists who must evacuate or protect patients during emergencies

🏥 All Healthcare Employees

Any staff member who works in the facility and must respond to emergency alerts

🧹 Environmental Services & Support Staff

Housekeeping, food service, and maintenance personnel who work throughout the facility

👔 Administrative & Clerical Staff

Office workers, registration staff, and administrative personnel in all departments

🔐 Security & Safety Personnel

Security officers and safety staff with specific emergency response roles

🆕 New Employees

All new hires requiring orientation to facility emergency procedures

Certificate & Compliance

Upon successful completion, learners receive an official certificate of completion documenting their emergency response plan training for healthcare facility compliance records and safety program documentation.

The course includes assessments that verify understanding of emergency types, appropriate protective actions, and response procedures. Certificates are generated immediately and can be downloaded or printed for employee files.

Supports Compliance With:

  • Joint Commission emergency management standards (EM.02.01.01, EM.02.02.01)
  • CMS Conditions of Participation emergency preparedness requirements
  • OSHA emergency action plan standards (29 CFR 1910.38)
  • State health department emergency preparedness requirements
  • NFPA 101: Life Safety Code® training provisions
  • Facility-specific emergency response plan training mandates

Choose How Your Team Learns

🖥️ Use Our LMS

Immediate access with zero setup

  • Fast & Easy Setup

  • Automatic progress tracking and reporting

  • Built-in certificate generation

  • No technical expertise required

  • Automated Course Recertification

📦 Use Your Own LMS

Purchase SCORM files for your system

  • Integrate with your existing platform

  • Maintain centralized training records

  • Compatible with all major LMS platforms

  • Full technical specifications provided

  • Dedicated support included

Why Choose Evolve?

🎯

Expert-Developed Content

Courses feature realistic scenarios, engaging multimedia, and knowledge checks to reinforce learning. Content developed by compliance experts ensures accuracy and relevance.

📱

Accessible Anywhere

Complete training anytime, anywhere on PCs, tablets, or smartphones. Your team can learn at their own pace without disrupting daily operations or scheduling conflicts.

🎬

Engaging & Effective

Scenario-based learning & interactive elements promote retention better than lecture-style courses

📊

Trackable and Reportable

Monitor completion rates, track progress, and generate compliance reports. Maintain detailed records for audits and regulatory requirements.

💰

Transparent Pricing

Simple per-seat pricing with no hidden fees, surprise charges, or mandatory bundles. Volume discounts make compliance training affordable for organizations of any size.

⚡

Easy Implementation

Begin training your team immediately – no lengthy implementation or waiting periods

📈

Scalable Solutions

Whether training 5 employees or 500, our platform scales to meet your organization’s needs. Custom course bundles available to address your specific training requirements and budget.

✓

Consistent Quality Training

Every learner receives the same high-quality, up-to-date content. Standardized training ensures your entire organization maintains consistent compliance knowledge.

💬

Ongoing Support

Dedicated customer support available to assist with questions, technical issues, or training customization needs.

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PREPARE YOUR TEAM FOR EMERGENCIES TODAY

When Seconds Matter, Training Makes the Difference

Emergencies don’t wait for staff to figure out what to do. Give your healthcare team the knowledge to respond immediately with appropriate, life-saving actions that protect patients, visitors, and themselves.

Trusted by hospitals, clinics, surgical centers, and long-term care facilities committed to emergency preparedness