Course Overview

The Patient Rights Training course gives healthcare workers a clear, practical understanding of the rights patients are guaranteed and what those rights mean in daily practice.

Learners start with the foundational concept of the patient’s right to treatment and the responsibilities providers have when someone presents for care. The course then explains how patients must be informed of their rights, how those rights can be exercised, and what obligations staff have around privacy, safety, and confidentiality of records.

From there, the course covers the criteria for properly using restraint and seclusion and outlines patient visitation rights. Throughout, the focus is on recognizing where rights may be at risk and taking appropriate action to prevent violations.

Build a Safer, More Compliant Workplace

What You’ll Learn

Upon completing this course, your employees will be able to:

✓ Recall specific patient rights under 42 CFR 482.13 and EMTALA requirements

✓ Recognize all three forms of consent including implied, verbal, and written consent

✓ Understand advance directives including living wills, healthcare proxies, and DNR orders

✓ Apply criteria for proper restraint use and understand when seclusion is permissible

✓ Protect patient privacy rights including confidentiality of medical records

✓ Honor visitation rights for family members, partners, and designated support persons

✓ Identify rights violations and take appropriate corrective action

Course Content

Lesson 1: Introduction and Objectives

Patient bill of rights history, importance of dignity and respect in healthcare, healthcare worker responsibilities, legal foundations for patient rights, and course objectives

Lesson 2: Right to Treatment

EMTALA requirements, right to emergency medical screening regardless of ability to pay, prohibition on patient dumping, appropriate medical screening examinations, stabilization requirements before transfer, informed consent requirements, patient right to refuse treatment, and exceptions to consent

Lesson 3: Notice and Exercise of Patient Rights

Right to receive information about their rights, right to receive information about their health status and treatment options in understandable terms, right to participate in care planning and treatment decisions, informed consent process, implied consent, verbal consent, written consent requirements, consent for minors and incapacitated patients, advance directives, and healthcare proxy designation

Lesson 4: Right to Privacy, Safety and Confidentiality of Records

HIPAA privacy protections, right to confidential treatment of medical records, right to privacy during care and treatment, right to safety from abuse and harassment, right to personal privacy and dignity, right to have pain assessed and managed, right to be free from unnecessary restraints, and grievance procedures for rights violations

Lesson 5: Restraint and Seclusion

Federal regulations on restraint and seclusion use, criteria for restraint application, types of restraints, physician orders and monitoring requirements, documentation obligations, prohibited uses of restraints, patient assessment during restraint, and discontinuation criteria

Lesson 6: Patient Visitation Rights

Right to designate visitors regardless of relationship, right to withdraw or deny consent for visitors, restrictions only when medically necessary or safety concerns exist, nondiscrimination in visitation, accommodation of cultural and religious preferences, and special considerations for pediatric and end-of-life care

Who This Course Is For

👨‍⚕️ Clinical Staff

Nurses, physicians, and allied health professionals providing direct patient care

🏥 Emergency Department Staff

ED personnel responsible for EMTALA compliance and emergency screening

📋 Admissions Personnel

Registration and admissions staff who communicate rights to patients

💼 Patient Care Coordinators

Case managers and care coordinators facilitating patient decision-making

🏢 Patient Representatives

Patient advocates and ombudsmen addressing rights concerns and grievances

👥 All Healthcare Employees

Anyone working in healthcare settings who interacts with patients

Certificate & Compliance

Certificate & Compliance

Upon successful completion, learners receive an official certificate of completion documenting their patient rights training for regulatory compliance and Joint Commission requirements.

The course includes assessments that verify understanding of specific patient rights, consent requirements, advance directive types, restraint criteria, and visitation protections. Certificates are generated immediately and can be downloaded or printed for employee files and accreditation documentation.

Supports Compliance With:

  • 42 CFR 482.13: Condition of Participation – Patient Rights
  • 42 U.S.C.A. 1395dd: EMTALA requirements
  • The Joint Commission patient rights standards
  • CMS Conditions of Participation
  • American Hospital Association Patient Bill of Rights
  • State patient rights regulations
  • Healthcare facility policies on patient autonomy

Choose How Your Team Learns

🖥️ Use Our LMS

Immediate access with zero setup

  • Fast & Easy Setup

  • Automatic progress tracking and reporting

  • Built-in certificate generation

  • No technical expertise required

  • Automated Course Recertification

📦 Use Your Own LMS

Purchase SCORM files for your system

  • Integrate with your existing platform

  • Maintain centralized training records

  • Compatible with all major LMS platforms

  • Full technical specifications provided

  • Dedicated support included

Why Choose Evolve?

🎯

Expert-Developed Content

Courses feature realistic scenarios, engaging multimedia, and knowledge checks to reinforce learning. Content developed by compliance experts ensures accuracy and relevance.

📱

Accessible Anywhere

Complete training anytime, anywhere on PCs, tablets, or smartphones. Your team can learn at their own pace without disrupting daily operations or scheduling conflicts.

🎬

Engaging & Effective

Scenario-based learning & interactive elements promote retention better than lecture-style courses

📊

Trackable and Reportable

Monitor completion rates, track progress, and generate compliance reports. Maintain detailed records for audits and regulatory requirements.

💰

Transparent Pricing

Simple per-seat pricing with no hidden fees, surprise charges, or mandatory bundles. Volume discounts make compliance training affordable for organizations of any size.

⚡

Easy Implementation

Begin training your team immediately – no lengthy implementation or waiting periods

📈

Scalable Solutions

Whether training 5 employees or 500, our platform scales to meet your organization’s needs. Custom course bundles available to address your specific training requirements and budget.

✓

Consistent Quality Training

Every learner receives the same high-quality, up-to-date content. Standardized training ensures your entire organization maintains consistent compliance knowledge.

💬

Ongoing Support

Dedicated customer support available to assist with questions, technical issues, or training customization needs.

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Build a Safer, More Compliant Workplace

UPHOLD PATIENT DIGNITY AND AUTONOMY

Give Healthcare Workers the Knowledge to Protect Patient Rights

Patient rights are fundamental to ethical, legal, and quality healthcare delivery. Ensure Joint Commission compliance and CMS Conditions of Participation with comprehensive patient rights training covering treatment rights, informed consent, advance directives, restraint criteria, privacy protections, and visitation rights.

Trusted by hospitals, clinics, long-term care facilities, and healthcare organizations committed to patient-centered care