Course Overview

Workplace harassment remains a pervasive and persistent problem, with the EEOC receiving close to 100,000 charges annually alleging unlawful harassment based on protected classes including sex, race, disability, age, ethnicity, and religion. Countless other incidents go unreported, meaning visible allegations represent only the tip of a very large iceberg. Employers, managers, and supervisors bear heightened responsibility for ensuring workplaces remain free from harassment and discrimination. Unlike general employees, managers are held to higher standards because they exercise authority over others, represent the organization in their actions, and serve as the first line of defense in preventing and addressing workplace harassment.

This course provides managers and supervisors with comprehensive awareness of laws and issues relating to discrimination and bullying in the workplace. It details the specific actions and responsibilities supervisors and managers have for avoiding discriminatory practices associated with race, color, religion, sex, national origin, age, and physical or mental disability while creating harassment-free workplaces. Managers learn their critical role in responding to harassment incidents, conducting initial assessments, preventing retaliation, and fostering organizational culture that prevents harassment before it starts.

Build a Safer, More Compliant Workplace

What You’ll Learn

Upon completing this course, your employees will be able to:

✓ Recognize why preventing harassment is important for legal, ethical, and business reasons

✓ Identify harassing behaviors across all protected classes and workplace contexts

✓ Explain the costs and consequences harassment has on victims and organizations

✓ Apply precautions employers must take to exercise due care in preventing and correcting harassment

✓ Respond appropriately to harassment complaints including immediate actions and escalation procedures

✓ Identify acts of retaliation and take steps to prevent retaliation against complainants

✓ Describe manager role and responsibility in creating harassment-free workplace culture

Course Content

Lesson 1: Introduction and Objectives

Why managers need specialized training beyond employee-level training, heightened responsibilities and liabilities for supervisory personnel, organizational commitment to harassment-free workplace, course objectives, importance of manager modeling and enforcement

Lesson 2: Laws and Liability

Federal harassment and discrimination laws, EEOC enforcement authority and remedies, state fair employment practice laws, protected characteristics under federal and state law, employer liability for manager harassment, individual manager liability under some state laws, negligent retention and supervision, constructive discharge, failure to prevent harassment

Lesson 3: The Cost of Harassment

Financial costs, organizational costs, human costs, costs of inaction vs. costs of prevention

Lesson 4: Defining Harassment

Legal definition of harassment, elements of harassment claim, reasonable person standard, hostile work environment vs. mere rudeness or incivility, single severe incident vs. pattern of conduct, subjective vs. objective components

Lesson 5: Is it Harassment?

Scenario-based learning applying harassment definitions, analyzing fact patterns, identifying harassing conduct, distinguishing harassment from legitimate management actions, gray areas and close calls

Lesson 6: Handling Harassment Complaints

Manager’s duty to act upon observing or receiving complaint, immediate response requirements, escalation to HR or senior management, interim measures to protect complainant, continuing obligation to monitor situation, what managers should NOT do

Lesson 7: Retaliation

Definition of retaliation, prohibited retaliatory actions, subtle forms of retaliation, retaliation claims exceed harassment claims in frequency, preventing retaliation, manager liability for retaliation

Lesson 8: Prevention and Culture

Creating harassment-free culture starts with managers, leading by example through professional conduct, setting clear expectations for respectful behavior, addressing inappropriate conduct promptly before escalation, zero tolerance messaging while maintaining proportional discipline, fostering inclusion and respect, open door policy and encouraging reporting, regular communication about harassment policies, training and awareness activities, recognizing and rewarding positive behaviors, addressing problematic employees who create risk

Who This Course Is For

👔 All Managers and Supervisors

Team leads, department heads, anyone supervising others

🏥 Healthcare Department Managers

Nurse managers, clinic supervisors, department directors

💼 Administrative Managers

Office managers, project managers, program directors

🔧 Operations and Facilities Managers

Supervisors in maintenance, operations, and support functions

📋 New Managers

Recently promoted employees assuming supervisory roles

🔄 Experienced Leaders

Seasoned managers requiring refresher or updated training

Certificate & Compliance

Upon successful completion, learners receive an official certificate of completion documenting their manager-level harassment and discrimination prevention training for compliance records and meeting enhanced training requirements for supervisory personnel.

The course includes assessments that verify understanding of harassment laws, manager responsibilities, complaint response procedures, investigation processes, and retaliation prevention. Certificates are generated immediately and can be downloaded or printed for employee files and compliance documentation.

Supports Compliance With:

  • Title VII of the Civil Rights Act of 1964
  • EEOC Enforcement Guidance on supervisor training
  • State harassment prevention training mandates requiring enhanced manager training
  • Best practices for supervisor harassment prevention training
  • Faragher-Ellerth affirmative defense requirements
  • Organizational policies requiring manager training

Choose How Your Team Learns

🖥️ Use Our LMS

Immediate access with zero setup

  • Fast & Easy Setup

  • Automatic progress tracking and reporting

  • Built-in certificate generation

  • No technical expertise required

  • Automated Course Recertification

📦 Use Your Own LMS

Purchase SCORM files for your system

  • Integrate with your existing platform

  • Maintain centralized training records

  • Compatible with all major LMS platforms

  • Full technical specifications provided

  • Dedicated support included

Why Choose Evolve?

🎯

Expert-Developed Content

Courses feature realistic scenarios, engaging multimedia, and knowledge checks to reinforce learning. Content developed by compliance experts ensures accuracy and relevance.

📱

Accessible Anywhere

Complete training anytime, anywhere on PCs, tablets, or smartphones. Your team can learn at their own pace without disrupting daily operations or scheduling conflicts.

🎬

Engaging & Effective

Scenario-based learning & interactive elements promote retention better than lecture-style courses

📊

Trackable and Reportable

Monitor completion rates, track progress, and generate compliance reports. Maintain detailed records for audits and regulatory requirements.

💰

Transparent Pricing

Simple per-seat pricing with no hidden fees, surprise charges, or mandatory bundles. Volume discounts make compliance training affordable for organizations of any size.

⚡

Easy Implementation

Begin training your team immediately – no lengthy implementation or waiting periods

📈

Scalable Solutions

Whether training 5 employees or 500, our platform scales to meet your organization’s needs. Custom course bundles available to address your specific training requirements and budget.

✓

Consistent Quality Training

Every learner receives the same high-quality, up-to-date content. Standardized training ensures your entire organization maintains consistent compliance knowledge.

💬

Ongoing Support

Dedicated customer support available to assist with questions, technical issues, or training customization needs.

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EQUIP YOUR MANAGERS TO PREVENT AND RESPOND TO HARASSMENT

Give Your Supervisors the Enhanced Training They Need

Managers and supervisors face heightened liability for workplace harassment—but they’re also your first line of defense in prevention. Ensure compliance with manager training requirements while equipping supervisors with essential skills to recognize, prevent, respond to, and correct harassment and discrimination.

Trusted by organizations across healthcare, business, and industry committed to harassment-free workplaces