Course Overview

Those at the top understand that one must become and remain eligible for what they want. If you want the top people to seek you out, you must be the kind of person they would benefit from seeking out. If you want to be influential, you must continually learn in order to have more to offer. Success in sales isn’t about manipulative tactics or aggressive closing techniques—it’s about building genuine relationships, understanding customer needs deeply, and providing real value that creates long-term partnerships.

This comprehensive Relationship Selling courseware provides the tools and information you need to build and strengthen the eight competencies of sales leadership required to reach the top 1% in your field and achieve and surpass your sales goals. Through nine focused courses, sales professionals develop the complete skill set from preparation and prospecting through connecting with buyers, assessing needs, solving problems, confirming sales, ensuring satisfaction, and managing personal sales potential for sustained success.

Build a Safer, More Compliant Workplace

What You’ll Learn

Upon completing this course, your employees will be able to:

✓ Master eight competencies of top sales producers

✓ Build sales readiness to consistently achieve goals

✓ Target right prospects with strategic identification and timing

✓ Connect authentically with prospects to establish trust

✓ Assess customer needs deeply to understand situations

✓ Solve main problems by communicating value effectively

✓ Confirm sales with confidence and professionalism

✓ Assure customer satisfaction for long-term relationships

✓ Manage sales potential through self-leadership and motivation

Course Content

Course 1: Introduction to Relationship Selling

Eight competencies of top sales producers, relationship-based approach to selling, becoming eligible for what you want, continuous learning for influence, building credibility and trust, long-term customer partnerships vs. transactional sales

Course 2: Prepare to Sell

Building and sustaining sales readiness, mental preparation for sales success, staying current on products and industry, developing product knowledge, understanding competitive landscape, preparing for various customer scenarios, maintaining motivation and focus

Course 3: Target the Right Prospects

Identifying ideal prospects for your solutions, determining who to contact and when, researching prospect organizations and decision-makers, qualifying prospects effectively, prioritizing prospect list, timing contact for maximum impact, building strategic prospect pipeline

Course 4: Connect with the Person

Establishing truthful communication with prospects, making genuine connections, building rapport and trust quickly, active listening to understand needs, asking powerful questions, reading social cues and body language, creating comfortable conversation environment

Course 5: Assess the Needs

Understanding customer situation deeply, identifying stated and unstated needs, asking diagnostic questions, uncovering pain points and challenges, determining buying criteria and decision process, understanding budget and timeline, confirming understanding of needs

Course 6: Solve the Main Problem

Helping customers understand value you offer, presenting solutions aligned with needs, demonstrating how your solution solves their problem, differentiating from competitors, communicating ROI and benefits clearly, handling objections effectively, building compelling business case

Course 7: Confirm the Sale

Ensuring customers are satisfied with buying decision, recognizing buying signals, asking for the sale confidently, addressing final concerns, confirming terms and next steps, setting clear expectations, beginning implementation planning

Course 8: Assure Satisfaction

Maintaining customer satisfaction post-sale, following through on commitments, managing implementation smoothly, addressing issues promptly, building long-term relationship, identifying expansion opportunities, generating referrals from satisfied customers

Course 9: Manage Your Sales Potential

Leading and motivating yourself for success, setting ambitious sales goals, managing time and territory effectively, maintaining consistent activity levels, learning from successes and failures, staying resilient through rejection, planning for career growth

Who This Course Is For

💼 Sales Representatives

Individual contributors responsible for revenue generation

🏥 Healthcare Sales Professionals

Medical device, pharmaceutical, and healthcare service sales

📊 Account Executives

Sales professionals managing key accounts

👥 Business Development

Staff focused on new business acquisition

🎯 Sales Managers

Leaders developing sales teams

📋 New Sales Professionals

Those transitioning into sales roles

Certificate & Compliance

Upon successful completion of each course, learners receive an official certificate documenting their relationship selling training. The complete 9-course toolkit provides comprehensive sales competency development covering all aspects of the consultative sales process.

Each course includes assessments that verify understanding of relationship selling principles, techniques, and best practices. Certificates are generated immediately and can be downloaded or printed for professional development records.

Professional Development:

  • Nine-course comprehensive sales training
  • Master eight competencies of top performers
  • Relationship-based selling methodology
  • Consultative sales approach
  • Long-term customer relationship focus
  • Supports sales career development goals

Choose How Your Team Learns

🖥️ Use Our LMS

Immediate access with zero setup

  • Fast & Easy Setup

  • Automatic progress tracking and reporting

  • Built-in certificate generation

  • No technical expertise required

  • Automated Course Recertification

📦 Use Your Own LMS

Purchase SCORM files for your system

  • Integrate with your existing platform

  • Maintain centralized training records

  • Compatible with all major LMS platforms

  • Full technical specifications provided

  • Dedicated support included

Why Choose Evolve?

🎯

Expert-Developed Content

Courses feature realistic scenarios, engaging multimedia, and knowledge checks to reinforce learning. Content developed by compliance experts ensures accuracy and relevance.

📱

Accessible Anywhere

Complete training anytime, anywhere on PCs, tablets, or smartphones. Your team can learn at their own pace without disrupting daily operations or scheduling conflicts.

🎬

Engaging & Effective

Scenario-based learning & interactive elements promote retention better than lecture-style courses

📊

Trackable and Reportable

Monitor completion rates, track progress, and generate compliance reports. Maintain detailed records for audits and regulatory requirements.

💰

Transparent Pricing

Simple per-seat pricing with no hidden fees, surprise charges, or mandatory bundles. Volume discounts make compliance training affordable for organizations of any size.

⚡

Easy Implementation

Begin training your team immediately – no lengthy implementation or waiting periods

📈

Scalable Solutions

Whether training 5 employees or 500, our platform scales to meet your organization’s needs. Custom course bundles available to address your specific training requirements and budget.

✓

Consistent Quality Training

Every learner receives the same high-quality, up-to-date content. Standardized training ensures your entire organization maintains consistent compliance knowledge.

💬

Ongoing Support

Dedicated customer support available to assist with questions, technical issues, or training customization needs.

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DEVELOP TOP 1% SALES PERFORMERS

Master Relationship-Based Selling That Drives Long-Term Results

Success in today’s competitive marketplace requires more than product knowledge and closing techniques. Top sales performers build genuine relationships, deeply understand customer needs, and create long-term partnerships that generate sustained revenue and referrals. This comprehensive 9-course toolkit develops the eight core competencies that separate elite performers from average sellers.

Trusted by sales organizations across healthcare, technology, and business services