Course Overview

Effective business writing is essential to success at work. No matter what role we play, when we communicate effectively in emails, reports, proposals, or documents, we are more successful and more productive. When we write confusing or unclear communications, it seems others don’t know what to do and important information gets lost. Poor writing costs organizations time, creates frustration, leads to mistakes, and undermines productivity across teams. Research shows that 30-50% of the workday can be spent managing emails, and readers typically give any communication just three to five seconds to decide if it’s something they should read now, read later, or delete.

This comprehensive Writing to Get Things Done toolkit improves productivity by teaching how to use writing as a powerful tool for getting things done. In partnership with the BERRY Writing Group, experts on business writing, this training combines proven business writing expertise with video-based instructional design. Professionals will develop skills to write clear, easy-to-read emails, letters, memorandums, meeting minutes, procedures, trip reports, and technical reports that drive action and results. The toolkit provides a simple framework anyone can use immediately to transform their written communication effectiveness.

Build a Safer, More Compliant Workplace

What You’ll Learn

Upon completing this course, your employees will be able to:

✓ Clarify thoughts before writing to organize ideas effectively

✓ Separate readers’ needs from writers’ needs for maximum impact

✓ Use inverted-pyramid principle to put conclusions first

✓ Apply listing paragraph format to highlight key ideas

✓ Write action-oriented language instead of business speak

✓ Develop professional tone that encourages cooperation

✓ Use three organizational models for all business writing

✓ Communicate technical information to non-technical audiences

Course Content

Course 1: Effective Business Communication

Three components of effective business communication, writing to get things done, clearly stating required actions and deadlines, creating opportunity for productivity, essential components of written workplace communication

Course 2: Separating Readers’ and Writers’ Needs

Contrast between reader and writer perspectives, bottom-line-up-front vs. chronological organization, managing competing priorities and time pressures, capturing reader attention in 3-5 seconds, understanding readers’ busy culture and information overload

Course 3: Identifying Ineffective Writing Styles

Recognizing “Rambling Rose” writing pattern, avoiding stream of consciousness writing, identifying buried key points and conclusions, distinguishing writing from typing, understanding why 95% of corporate employees use ineffective styles

Course 4: Using the Reporting Process

Inverting thinking process to reporting process, putting required actions upfront, ending with background information, building case without losing reader, overcoming natural tendency to build to conclusions, making persuasion work for busy readers

Course 5: Selecting the Best Writing Model

Three essential writing models for business communication, selecting appropriate structure for content type, stating what needs done with urgency, organizing explanation and background details, adjusting models to accommodate information volume

Course 6: Write Effective Opening Paragraphs

Writing strong opening paragraphs that grab attention, setting tone of communication, stating what you want accomplished, letting readers know communication’s purpose, avoiding confusing openings that stop reading

Course 7: Effective Middle and Closing Paragraphs

Backing up opening with strong middle paragraphs, providing key points and background information, including specific deadlines, using simple framework for organizing thoughts, ensuring clarity from opening through close

Course 8: Forecasting Subject Lines

Creating compelling subject lines that capture attention, forecasting email content effectively, composing concise and descriptive subject lines, ensuring critical first impression, moving beyond body-of-email focus

Course 9: Most Common Business Writing Model

Using Three-Paragraph Model with a List for 80% of writing, organizing large amounts of information effectively, building business cases clearly, explaining analysis and providing key details, making it easy for readers to understand and act

Course 10: Writing Model for Reports and Documents

Using Heading Model for proposals, reports, and technical manuals, organizing extensive detail for engagement, allowing readers to scan for key information, presenting large amounts of information effectively, structuring long documents readers want to read

Course 11: Writing Style and Tone

Adjusting writing style and tone for readers, using simple words and short sentences, avoiding jargon and business speak, implementing proven writing techniques, creating easy-to-read professional language, using checklist to assess quality before finalizing

Course 12: Effective Emails

Understanding email as primary workplace communication method, composing emails with right message and tone, applying guidelines to email body text and attachments, considering when to send agreements, proposals, and reports via email, assessing email quality before sending

Who This Course Is For

💼 All Professionals

Anyone who writes emails, reports, or documents at work

🏥 Healthcare Administrators

Leaders creating policies, procedures, and communications

📊 Managers and Leaders

Staff responsible for team communication and directives

👥 Project Teams

Professionals coordinating work across departments

📋 Technical Professionals

Staff explaining complex information to non-technical audiences

🎯 New Professionals

Early-career employees building communication skills

Certificate & Compliance

Upon successful completion of each course, learners receive an official certificate documenting their business writing training. The complete 12-course toolkit provides comprehensive writing skills development covering all aspects of effective workplace communication from emails through technical reports.

Each course includes assessments that verify understanding of writing principles, organizational models, and best practices. Certificates are generated immediately and can be downloaded or printed for professional development records.

Professional Development:

  • Twelve-course comprehensive writing skills training
  • Developed in partnership with BERRY Writing Group
  • Proven inverted-pyramid methodology
  • Action-oriented communication framework
  • Applicable to all business writing needs
  • Supports professional communication effectiveness goals

Choose How Your Team Learns

🖥️ Use Our LMS

Immediate access with zero setup

  • Fast & Easy Setup

  • Automatic progress tracking and reporting

  • Built-in certificate generation

  • No technical expertise required

  • Automated Course Recertification

📦 Use Your Own LMS

Purchase SCORM files for your system

  • Integrate with your existing platform

  • Maintain centralized training records

  • Compatible with all major LMS platforms

  • Full technical specifications provided

  • Dedicated support included

Why Choose Evolve?

🎯

Expert-Developed Content

Courses feature realistic scenarios, engaging multimedia, and knowledge checks to reinforce learning. Content developed by compliance experts ensures accuracy and relevance.

📱

Accessible Anywhere

Complete training anytime, anywhere on PCs, tablets, or smartphones. Your team can learn at their own pace without disrupting daily operations or scheduling conflicts.

🎬

Engaging & Effective

Scenario-based learning & interactive elements promote retention better than lecture-style courses

📊

Trackable and Reportable

Monitor completion rates, track progress, and generate compliance reports. Maintain detailed records for audits and regulatory requirements.

💰

Transparent Pricing

Simple per-seat pricing with no hidden fees, surprise charges, or mandatory bundles. Volume discounts make compliance training affordable for organizations of any size.

⚡

Easy Implementation

Begin training your team immediately – no lengthy implementation or waiting periods

📈

Scalable Solutions

Whether training 5 employees or 500, our platform scales to meet your organization’s needs. Custom course bundles available to address your specific training requirements and budget.

✓

Consistent Quality Training

Every learner receives the same high-quality, up-to-date content. Standardized training ensures your entire organization maintains consistent compliance knowledge.

💬

Ongoing Support

Dedicated customer support available to assist with questions, technical issues, or training customization needs.

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Build a Safer, More Compliant Workplace

WRITE TO DRIVE RESULTS

Clear Communication That Gets Things Done and Boosts Productivity

Poor writing wastes time. When emails ramble, key points get buried, and important information is lost in floods of words, productivity suffers. Readers stop engaging, messages get ignored, and nothing happens. This comprehensive 12-course toolkit transforms how your team communicates by teaching the proven Writing to Get Things Done methodology—developed by business writing experts at BERRY Writing Group. Your professionals will master three simple organizational models that work for everything from quick emails to complex technical reports, dramatically improving clarity and driving action.

Trusted by organizations across healthcare, technology, and business that value clear, effective communication